We work with the News UK Insights team to produce their fortnightly Audience Voice newsletter
Challenge
For three years we have been running the content programme for the British Gas Insights Team. This involves the editorial production of the weekly Customer Voice newsletter and associated content creation such as award entries and other articles upon request.
The weekly Customer Voice newsletter is sent across the business, containing a mix of internal and external articles focused on bringing the customer closer to the business and influencing decision-making. This is supported by infographics designed to bring the insights to life.
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